These Terms and Conditions govern purchases and use of the Forex Signals Spot. By creating an account, placing an order, accessing our services, or selecting the checkbox confirming acceptance of these Terms, you agree to be bound by them.
- Nature of the Information Provided
The Service provides general market commentary, educational materials and non-personalised trade ideas.
Nothing provided through Forex Signals Spot should be understood as:
- personalised financial or investment advice;
- portfolio management;
- brokerage or execution services;
- an instruction that a particular transaction is suitable for you;
- a guarantee that any trade will be profitable;
- a solicitation to buy or sell a financial instrument.
We do not assess your financial circumstances, investment objectives, trading experience or risk tolerance. You remain solely responsible for deciding whether to open, manage or close any position.
- Orders and Formation of the Contract
The information presented on the Website does not constitute a binding offer until you complete the checkout process.
A contract is formed when:
- you submit your order;
- your payment is successfully authorised; and
- we send you an order or access confirmation.
You are responsible for confirming that the selected plan and the information entered during checkout are correct.
- Access to the Service
After successful payment, access instructions are normally delivered to the email address provided during checkout.
Depending on the selected plan, you may receive:
- an invitation link to a private Telegram group;
- access to a course platform;
- downloadable materials;
- other instructions.
Delivery may be delayed where payment requires additional verification or where incorrect customer information has been provided.
You should contact us if access instructions have not arrived within 24 hours. You should also check your spam and promotions folders before contacting support.
- Prices and Payments
The applicable price, billing interval, currency and included services are displayed during checkout.
Prices may change at any time. A price change will not affect an order that has already been completed.
Payment may be processed by an independent payment provider. We do not directly store complete payment-card information.
You are responsible for any currency-conversion costs, bank charges or payment-provider fees imposed by your bank or payment service.
- Recurring Subscriptions
Where a plan is identified during checkout as recurring, it will renew automatically at the billing interval shown during purchase unless it is cancelled before the next renewal date.
A promotional or introductory price may apply only to the first billing period. Future renewals may be charged at the standard price clearly disclosed during checkout.
By purchasing a recurring subscription, you authorise us and our payment provider to charge the selected payment method for each renewal.
If payment cannot be collected, we may:
- attempt the payment again;
- place the subscription into a pending or past-due status;
- temporarily restrict access;
- cancel the subscription.
- Cancelling a Recurring Subscription
You may cancel a recurring subscription at any time through your customer account or by contacting us at mail@forex-signals-spot.com.
After cancellation:
- the subscription will not renew for another billing period;
- no further recurring payment will be collected;
- access will normally remain available until the end of the already-paid billing period;
- the unused part of the current billing period is not refunded.
A cancellation request may initially place your subscription into a “pending cancellation” status. You should receive an email confirming the cancellation.
If you do not receive confirmation, contact our support team before the next renewal date.
Deleting Telegram, leaving the signals group or no longer using the Service does not automatically cancel a recurring subscription.
- One-Time Purchases
Plans described as one-time purchases do not renew automatically.
No additional payment will be collected unless you place another order or separately agree to purchase another product or service.
- Lifetime Plans
A Lifetime Plan provides access for the commercial lifetime of the Forex Signals Spot service.
“Lifetime” refers to the period during which the relevant Service continues to be actively operated by the Company. It does not mean the natural lifetime of the Customer or guarantee that the Service will exist indefinitely.
Unless the Customer’s access is terminated due to a breach of these Terms, refunded or otherwise ended in accordance with mandatory law, we undertake to provide access to the main signals service for a minimum of 24 months from the purchase date.
The format, platform, traders, communication channels and individual features of the Service may change during this period, provided that the essential nature of the purchased service remains available.
- Courses and Digital Materials
Courses, guides, ebooks, videos, calculators and other educational materials are intended only for the personal use of the Customer who purchased access.
Unless otherwise stated, purchasing access does not transfer ownership of the materials or any intellectual-property rights.
We may update, replace or reorganise educational materials where this improves the Service or is necessary for technical, legal or operational reasons.
- Refunds
Refund requests should be sent to mail@forex-signals-spot.com.
Please include the order number and sufficient information for us to identify the transaction.
Where a refund is required under applicable consumer law:
- it will be processed within 14 days;
- it will be returned through the original payment method;
- administrative refund fee may be deducted,
Any additional goodwill or satisfaction-based refund offered by the Company will be subject to the conditions displayed during checkout or communicated in the relevant promotion.
After a full refund has been processed, access to the relevant signals group, course, materials and other included services will be withdrawn.
Official consumer guidance states that statutory refunds following withdrawal must generally be made within 14 days after receipt of the withdrawal statement.
- Personal and Non-Transferable Access
Membership access is issued to one Customer and may not be:
- shared with another person;
- resold or transferred;
- used to operate a competing signals service;
- used to republish our signals or analysis;
- used to distribute screenshots, recordings, course materials or Telegram content;
- used to create derivative commercial products;
- shared through public or private groups without written permission.
We may monitor reasonable indicators of unauthorised account sharing, including repeated access from unrelated accounts or distribution of protected material.
- Intellectual Property
All website content, brand names, designs, logos, text, signals, market analysis, charts, graphics, videos, course materials and downloadable resources remain the property of the Company or their respective licensors.
Purchasing a plan grants you a limited, revocable, non-exclusive and non-transferable right to use the purchased content for personal purposes.
No part of the Service may be copied, reproduced, republished, sold or commercially exploited without our prior written consent.
- Customer Responsibilities
You agree to:
- keep login details and invitation links confidential;
- maintain control over your Telegram and email accounts;
- use appropriate security measures;
- independently verify trade information before acting;
- avoid abusive, threatening, fraudulent or disruptive conduct;
- inform us promptly about suspected unauthorised access.
We are not responsible for losses caused by a Customer sharing login details, losing access to an email or Telegram account, or failing to secure their device.
- Third-Party Platforms
The Service may depend on third-party providers.
We do not control third-party platforms and cannot guarantee uninterrupted availability.
Temporary problems with an external platform do not automatically constitute a failure to provide the Service where we take reasonable steps to restore access or provide an alternative method of delivery.
- Service Changes and Temporary Suspension
We may modify, update or temporarily suspend all or part of the Service where reasonably necessary because of:
- maintenance or technical problems;
- cybersecurity concerns;
- changes in law or regulatory requirements;
- third-party platform failures;
- market closures or exceptional market conditions;
- events outside our reasonable control;
- changes required to protect Customers or the Service.
Where practical, we will provide advance notice of significant interruptions.
We may replace Telegram with another comparable communication platform if continuing to use Telegram becomes impractical or impossible.
- Suspension and Termination of Access
We may suspend or terminate access where we reasonably determine that a Customer has:
- shared or resold access;
- distributed protected content;
- used false or fraudulent payment information;
- initiated an abusive or fraudulent payment dispute;
- attempted to interfere with the Website or Service;
- harassed staff or other members;
- violated applicable law;
- materially breached these Terms.
Where appropriate, we may first provide the Customer with an opportunity to correct the breach.
Termination for a serious or repeated breach may take effect immediately. Any statutory consumer rights remain unaffected.
- Limitation of Liability
To the maximum extent permitted by law, the Company will not be responsible for trading losses or indirect financial consequences arising from:
- decisions made using general trade ideas or educational content;
- market movements;
- broker execution, slippage or spreads;
- delayed notifications;
- internet, device, email or Telegram failures;
- third-party account restrictions;
- failure to follow a funded challenge provider’s rules;
- unauthorised use of the Customer’s account.
Nothing in these Terms excludes or limits liability where such exclusion is prohibited by law, including liability for fraud, deliberate misconduct or mandatory consumer rights.
- Complaints
Complaints concerning access, billing, conformity of the digital service or another aspect of the purchase may be submitted to:
mail@forex-signals-spot.com
Please provide:
- your name;
- the email used for the order;
- the order number;
- a description of the issue;
- the resolution you are requesting;
- any relevant evidence or screenshots.
We will acknowledge and review complaints within the period required by applicable law.
- Privacy and Personal Data
Personal data is processed in accordance with our Privacy Policy and applicable data-protection law.
- Changes to These Terms
We may update these Terms
- Governing Law and Disputes
These Terms are governed by Polish law.
- Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
The invalid provision will be interpreted or replaced in a manner that most closely reflects its lawful commercial purpose.
- No Waiver
Failure by the Company to immediately enforce a provision of these Terms does not mean that the Company has waived its right to enforce that provision later.
- Contact
Forex Signals Spot, STF BUSINESS, Ostatnia 35, 60-102 Poznań, Poland
Email: mail@forex-signals-spot.com
Telegram: @forex_signals_spot_admin